SHIPPING & RETURNS
SHIPPING POLICY
At The Perfect Mix, we are committed to delivering your order as quickly and safely as possible. We offer free standard shipping on all orders, and each item is carefully packaged to ensure it arrives in perfect condition. All products are shipped from Paducah, KY, and we use trusted carriers to ensure timely delivery. You’ll receive a tracking number once your order has been dispatched, so you can easily track your package along the way. Please allow up to 3-5 business days for processing, and once shipped, delivery typically takes 3-7 days depending on your location. If you need expedited shipping, please contact us, and we'll do our best to accommodate your needs.
RETURN & EXCHANGE POLICY
We want you to be completely happy with your purchase from The Perfect Mix. If for any reason you're not satisfied with your product, we offer returns and exchanges within 30 days of receipt. To initiate a return or exchange, please contact our customer care team at ThePerfectMixFineArtTile@gmail.com, and we’ll guide you through the process. Please note that returned items must be in unused and original condition, and you’ll be responsible for shipping costs associated with the return. Once we receive the returned item, we will process your refund or exchange promptly. Our goal is to ensure that every customer is completely satisfied, and we’re here to assist with any issues you may have.